Support

Contact Us

Questions? We're here.

Send us an email and we'll get back to you shortly.

hello@talkiesworldwide.com

We respond within 24 hours, Monday through Friday.

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Common Questions

Frequently Asked Questions

How quickly will I get a response?+

We respond to all inquiries within 24 hours, Monday through Friday. Most messages are answered within a few hours during business hours (9am–6pm EST).

Can I call instead of emailing?+

Currently we handle support via email to ensure thorough, documented responses. For urgent matters, mark your subject line as URGENT.

I have a bulk order question.+

For bulk orders of 10+ units, email us with 'Bulk Order' in the subject line, or visit our Bulk Orders page for volume pricing.

My radio isn't working. What do I do?+

Email us with your order number and issue description. Most problems are resolved with a quick troubleshooting step. Defective units are replaced under warranty.

Do you offer phone support?+

We don't currently offer phone support, but our email team is responsive and typically resolves issues within 1–2 exchanges.