Privacy Policy

Who We Are

[Talkies Worldwide / Jaragua Corp] ("we", "us", or "our") operates talkiesworldwide.com (the "Site"). This Privacy Policy explains what personal data we collect, why we collect it, how it is used and shared, and your rights regarding that data.

By accessing or using the Site, or by submitting information through any form on the Site, you agree to the collection and use of your information as described in this Policy.

Data We Collect

Information you provide directly. When you fill out a form on the Site (e.g., notification signup, contact form, affiliate application, bulk order inquiry, wire transfer order form), we may collect:

- Full name
- Email address
- Phone number (when provided)
- Company or organization name
- Shipping and billing address
- Message content and form selections
- Any other information you voluntarily provide

Information collected automatically. When you visit the Site, we automatically collect certain technical and usage data through cookies, analytics tools, and similar technologies:

- Google Analytics 4 (GA4): Pages visited, time on page, scroll depth, button clicks, referral source, device type, browser, screen resolution, and approximate geographic location (city level). GA4 data is aggregated and pseudonymised — it is not tied to your name or email.
- Meta Pixel (Facebook): Page views, lead form submissions, product section views, and conversion events. This data may be used by Meta to deliver targeted advertisements on Facebook and Instagram.
- Google Tag Manager (GTM): Used to manage the loading of analytics scripts. GTM itself does not collect personal data but facilitates the operation of GA4 and other tags.
- UTM parameters: If you arrive via a marketing link, campaign parameters (utm_source, utm_medium, etc.) are stored in your browser session to help us understand which channels drive traffic.
- Cloudflare Turnstile: Used on forms to distinguish humans from bots. Cloudflare may collect IP address and browser metadata for this purpose.
- Cookies and localStorage: Used to store consent preferences, session identifiers, waitlist counters, and UTM data. See our Cookie Policy for a full list.

Payment information. We do not collect or store payment card information on this Site. All payment processing is handled by our third-party providers (Shopify, PayPal, or wire transfer through your bank). Please refer to their respective privacy policies for details.

How We Use Your Data

We use the information we collect for the following purposes:

- To process and fulfil your orders, including shipping, invoicing, and customer support
- To send you restock notifications, order updates, and shipping confirmations
- To send occasional product updates, promotions, and marketing emails (you can unsubscribe at any time via the link in every email)
- To respond to your enquiries submitted through the contact form
- To evaluate affiliate and partnership applications
- To understand how visitors use the Site and to improve its content, performance, and user experience
- To detect and prevent fraud, spam, and abuse
- To comply with legal obligations

Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of service providers, under strict confidentiality and data-processing agreements:

- Email and SMS platforms: To send transactional and marketing communications
- Analytics providers: Google (Analytics, Tag Manager) and Meta (Pixel) receive pseudonymised usage data as described above
- Payment processors: Shopify and PayPal process transactions on our behalf
- Hosting and security: Cloudflare provides CDN, security, and bot-protection services
- Fulfilment partners: Shipping carriers receive your name and address to deliver orders
- Legal and regulatory: We may disclose information if required by law, subpoena, or to protect our rights

Cookies and Tracking Technologies

We use cookies, localStorage, and sessionStorage to operate the Site and provide analytics. A cookie consent banner is displayed on your first visit. Analytics scripts (GA4 and Meta Pixel) are blocked until you accept cookies. If you decline, only essential cookies (consent preference) are set.

For a detailed breakdown of each cookie and its purpose, see our Cookie Policy.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this Policy:

- Contact and order data: Retained for the duration of our business relationship plus 3 years, or as required by tax/legal obligations
- Marketing email addresses: Retained until you unsubscribe or request deletion
- Analytics data: Google Analytics data is retained for 14 months (GA4 default); Meta Pixel data is subject to Meta's retention policies
- Form submissions: Retained for up to 2 years unless deletion is requested earlier

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for direct marketing purposes
- Withdraw consent: Withdraw consent for cookie-based tracking at any time by clearing your browser cookies or using our cookie consent banner

To exercise any of these rights, contact us at hello@talkiesworldwide.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.

International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. By using the Site, you consent to the transfer of your data to these jurisdictions. We take reasonable steps to ensure that your data is treated securely and in accordance with this Policy.

Children's Privacy

The Site is not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and secure storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

Contact

Questions about this Privacy Policy? Contact us at:

[Talkies Worldwide / Jaragua Corp]
Email: hello@talkiesworldwide.com
Website: talkiesworldwide.com